Política de reembolso

Returns

If you wish to return your product, please contact us within 30 days of purchase.  We will provide a return authorization number and shipping instructions. To be eligible for a return, your item must be in the same condition that you received it.  Any requests after the 30 days of purchase will not be accepted. 

Damages and issues   

We want you to love your Creative Company purchase, so if you are not completely satisfied with your order, please email info@thecreativecompany.us, and we will provide a return authorization and mailing information.  Simply return the unused item(s), and we will be happy to remit your account for the full amount of your purchase, minus shipping. 

Refunds

Upon receipt of your return, we will confirm your refund via email. You will be automatically refunded on your original payment method. Shipping and handling fees are not eligible for refund.